RETURN & REFUND

At Beechtree, we strive to ensure your complete satisfaction. If you are not fully satisfied with your purchase, please review our Return & Refund Policy below.

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1. Eligibility for Returns

You may request a return or exchange if:

• The item is unused, unwashed, and unworn

• Original tags and packaging are intact

• The return request is made within 7 days of receiving the order

• The item is not marked as Final Sale or Non-Returnable

Beechtree reserves the right to refuse returns that do not meet these conditions.

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2. Non-Returnable Items

The following items are not eligible for return or refund:

• Items purchased on clearance or final sale

• Accessories (unless damaged or defective)

• Customized or altered products

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3. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item:

• Contact us within 48 hours of delivery

• Provide your order number and clear photos of the issue

• Our team will review and arrange a replacement or refund accordingly

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4. Return Process

1. Email us at care@beechtree.com.pk with your order details.

2. Our customer support team will guide you through the return procedure.

3. Once approved, ship the item to the provided return address.

Customers may be responsible for return shipping charges unless the item is faulty or incorrect.

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5. Refund Policy

• Refunds will be processed after inspection and approval of the returned item.

• Approved refunds may take 7–10 business days to process.

• Refunds will be issued via the original payment method or as store credit (depending on the case).

• Shipping charges are non-refundable unless the return is due to our error.

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6. Exchanges

• Exchanges are subject to stock availability.

• If the requested item is unavailable, you may opt for store credit or a refund.

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7. Important Notes

• Beechtree reserves the right to update or modify this policy at any time.

• Items returned without prior approval may not be accepted.